Privacy Policy
Last updated: February 4, 2026
Introduction legal
Xtuning s.r.o. ("we", "our", or "us") operates the PLUTO mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our App.
By using the App, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
Account Information
When you create an account or sign in using third-party services (such as Facebook or Google), we collect:
- Email address
- Name
- Profile picture (if provided)
Vehicle Data
When you use our diagnostic and flashing services, we may collect:
- Vehicle Identification Number (VIN)
- Diagnostic Trouble Codes (DTC)
- Electronic Control Unit (ECU) data
- Vehicle make, model, and year
- Service and flash history
Device and Technical Data
We automatically collect certain information when you use the App:
- Device type and operating system
- App version
- Bluetooth connection data
- Crash reports and performance data
- Usage analytics
Location Data
With your permission, we may collect location data to:
- Provide location-based services
- Improve our services
You can disable location services at any time through your device settings.
How We Use Your Information
We use the collected information to:
- Provide and maintain our services
- Authenticate your identity
- Process diagnostic and flashing operations
- Improve and optimize the App
- Communicate with you about updates and support
- Ensure security and prevent fraud
- Comply with legal obligations
Data Sharing
We do not sell your personal data. We may share your information with:
- Service Providers: Third-party services that help us operate the App (e.g., cloud hosting, analytics, crash reporting)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
Third-Party Services
Our App uses the following third-party services:
- Facebook Login (for authentication)
- Firebase (for analytics and push notifications)
- Crash reporting services
These services have their own privacy policies governing the use of your information.
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
You may request deletion of your account and associated data at any time by contacting us.
Your Rights (GDPR)
If you are located in the European Economic Area (EEA), you have the following rights:
- Access: Request a copy of your personal data
- Rectification: Request correction of inaccurate data
- Erasure: Request deletion of your data ("right to be forgotten")
- Restriction: Request limitation of processing
- Portability: Request transfer of your data to another service
- Objection: Object to processing of your data
- Withdraw Consent: Withdraw consent at any time where processing is based on consent
To exercise these rights, please contact us at the email address below.
Children's Privacy
Our App is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy in the App and updating the "Last updated" date.
We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Xtuning s.r.o.
Email: support@xtuning.cz
This Privacy Policy is effective as of February 4, 2026.